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Knowledge Base

Guides, tutorials, and troubleshooting articles.

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How is my credit or debit card information stored and is it safe?

When a customer makes a payment using their card, we store certain details in our billing system database to facilitate automated invoice payments, domain renewals, and other billing-related services

Apr 3, 2026

How long does it take to verify a crypto payment?

Typically, most payments are verified and completed in under 30 minutes. However, this process can take up to a few hours depending on how congested or busy the network is. If your crypto payment has

Apr 3, 2026

What payment methods are accepted?

We accept a variety of payment methods from different payment types... - PayPal (PayPal Billing Agreements) - Credit/Debit Cards – VISA, AMEX, MasterCard and Discover - Apple Pay for Web - Crypto

Apr 3, 2026

What are the differences between FTP Implicit and Explicit modes?

Aug 28, 2018

Allow Let's Encrypt automatic renewal when redirecting HTTP to HTTPS

Apr 23, 2018

How to force redirect HTTP to HTTPS

Apr 3, 2018

What are the default SmarterMail auto-clean folder rules?

Feb 7, 2018

Tutorial: Launch a new website in seconds. No fuss. No hassle. Clear Prices.

Jan 15, 2018

How do I install the ACH Gateway for WHMCS?

Dec 8, 2017

ACH Payment Gateway Module changelog & release details

Dec 7, 2017

What are the requirements for the ACH Payment Gateway module?

Dec 7, 2017

Why do I not receive any "Allow Notifications" prompts or requests?

Nov 21, 2017

What are the requirements for the OneSignal addon module?

Oct 19, 2017

OneSignal Addon Module changelog & release details

Oct 19, 2017

Outlook 2016 - Disable Simplified Account Creation

Oct 6, 2017

How to connect OpenVPN for Windows

Sep 15, 2017

How to connect Windows 10 to VPN using L2TP/IPSec

Sep 15, 2017

What are the requirements for the Twilio SMS security module?

Jul 16, 2017

Twilio SMS Security Module changelog & release details

Jul 16, 2017

WHMCS Administrator Widget Modules changelog & release details

May 3, 2017
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