When connecting to IIS Remote Management, you may encounter the following error message: "An unexpected error occurred on send." This error is typically caused by our servers not supporting outdated
Our email services support auto-discovery and most email clients will automatically configure themselves to the optimal settings available. However our email servers support connections over the follo
SmarterStats processes your website's log files about every 15 minutes, this will provide a semi-real-time statistics report for you to view and monitor your websites analytics and traffic.
Yes! All of our Microsoft SQL Server and MySQL-based servers support encrypted connections. However, your client/application/driver must support encrypted connections. Applications such as the Microso
All of our Windows shared servers support various versions of the .NET Framework and .NET Core... .NET Framework - 2.0 - 3.0 - 3.5 - 4.0 - 4.5 - 4.5.1 - 4.5.2 - 4.6 - 4.6.1 - 4.6.2 - 4.7
IDLE is an IMAP protocol extension described in RFC 2177. It allows an IMAP client to indicate to the server that it is ready to accept real-time notifications about the changes (e.g. new message) in
Today's world is full of credit/debit card fraud, compromised PayPal accounts and more. So to protect us, our customers, and the payment method owner we may ask for verification documents for various
The following "dangerous" file extensions are blocked and are not allowed to be sent or received through our email services. These extensions are also blocked within zip, rar and other types of compr
Reboot Choosing the "Reboot" option cleanly shuts down the guest OS and starts the OS boot process fresh. - Shuts down the OS cleanly (if possible) - Turns off the VPS - Turns on the VPS
Yes! All of our servers use NTP to sync to a local GPS-based time server and use the National Institute of Standards and Technology (NIST) NTP servers as a backup source. All of our servers are kept w
You will not be able to change your control panel account username. If you are a Windows shared hosting, Virtual Server or TeamSpeak account user our control panels will allow you to create "Peer User
This means we detected that your WHMCS installation is not properly licensed - Please visit License Verification | WHMCS - We do random checks of system installation URLs to detect if the installation
Our SmarterStats workers process your website's log files every 5 - 10 minutes. SmarterStats is very quick in processing log files so it will easily provide you with semi-realtime website analytics.
Our Windows-based services authoritative DNS servers use Technitium DNS, an open source DNS solution. Our Linux-based (cPanel) services authoritative DNS servers use PowerDNS. Within our primary facil
The following DNS record types are supported by both our Windows and Linux systems... - A - AAAA - CAA - CNAME - MX - SRV - TXT
A domain's "Delete" button is disabled if the domain has any assigned resources. Resources such as a website, email account, email domain or website pointer. These resources need to be removed before
Yes, for Windows shared hosting services our SQL servers are available to the public without any additional settings. Simply connect to the server with your SQL user credentials. For our Linux systems
Yes! The MySQL or MariaDB Event Scheduler is enabled for our Windows and Linux shared servers. You can easily setup custom events on your SQL database using PHPMyAdmin or 3rd party tools such as Navic
Changing your control panel account password is simple to do and only takes a few moments. Follow the steps below to complete a password change... - Visit Client Area - ASPnix Web Hosting - Select "
Yes! All of our email services and system supports STARTTLS as well as TLS/SSL for all protocols including SMTP, IMAP and POP3. For our Windows (SmarterMail) systems, ActiveSync (EAS), Exchange Web Se