Premium Support Plans

Dedicated support with guaranteed response times and proactive monitoring.

Bronze

$50 /mo

$500 annually (save 2 months)

  • 2 hour response time
  • 5 support incidents/mo
  • Server monitoring
  • Monthly reports
  • Email support
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Silver

$100 /mo

$1,000 annually (save 2 months)

  • 1 hour response time
  • 10 support incidents/mo
  • Server monitoring
  • Weekly reports
  • Email + phone support
  • Priority queue
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Gold

$500 /mo

$5,000 annually (save 2 months)

  • 30 min response time
  • Unlimited incidents
  • Proactive monitoring
  • Daily reports
  • Email + phone + chat
  • Priority queue
  • Dedicated technician
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Platinum

$1,000 /mo

$10,000 annually (save 2 months)

  • 15 min response time
  • Unlimited incidents
  • Proactive monitoring
  • Real-time alerts
  • All channels
  • Priority queue
  • Dedicated team
  • Custom SLA
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