Premium Support Plans
Dedicated support with guaranteed response times and proactive monitoring.
Bronze
$50 /mo
$500 annually (save 2 months)
- 2 hour response time
- 5 support incidents/mo
- Server monitoring
- Monthly reports
- Email support
Most Popular
Silver
$100 /mo
$1,000 annually (save 2 months)
- 1 hour response time
- 10 support incidents/mo
- Server monitoring
- Weekly reports
- Email + phone support
- Priority queue
Gold
$500 /mo
$5,000 annually (save 2 months)
- 30 min response time
- Unlimited incidents
- Proactive monitoring
- Daily reports
- Email + phone + chat
- Priority queue
- Dedicated technician
Platinum
$1,000 /mo
$10,000 annually (save 2 months)
- 15 min response time
- Unlimited incidents
- Proactive monitoring
- Real-time alerts
- All channels
- Priority queue
- Dedicated team
- Custom SLA