Knowledge Base
128 posts in this category.
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What Are the Requirements to Receive Push Notifications?
To receive push notifications, an iOS or Android device is required along with the paid Pushover app. Other platforms like Windows Phone are not supported. Install the app from your store and follow these steps to enable notifications for timely alerts.
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How to Enable Push Notifications from the Client Area
Set up push notifications in the ASPnix client area with this complete guide. Learn the exact steps to integrate Pushover, prerequisites like obtaining your user key, detailed configuration, notification selection best practices, troubleshooting tips, and how to verify delivery for real-time alerts
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How Long Does It Take to Set Up My New Account?
Most new accounts are set up instantly after payment, but some require additional verification which may delay activation. Our support team will contact you by email if more information is needed. This guide covers the typical timeline, what triggers extra checks, how to respond efficiently, and the
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How Is My Credit or Debit Card Information Stored and Is It Safe?
We store card details encrypted with 256-bit AES in a secure, isolated database for automated billing and renewals. CVV is never stored. Access is limited to two employees with a 32-character passphrase, passwords rotate every 180 days, and our systems exceed PCI DSS with ongoing monitoring and upda
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How Long Does It Take to Verify a Crypto Payment?
Most crypto payments are verified in under 30 minutes but network congestion can extend processing to a few hours. Learn what to expect, how to monitor your transaction, and when to contact ASPnix billing if your crypto payment isn't verified within 24 hours.
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How to Connect to Microsoft SQL Server Over SSL
All SQL Server instances have SSL enabled. This guide shows how to connect securely from ASP and ASP.NET apps using encrypt=true in your connection strings and how to enable Encrypt Connection in SQL Server Management Studio. Use the exact hostname from your control panel to prevent certificate erro
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How to Unlock Your Locked Windows Control Panel Account
Windows control panel accounts lock after repeated invalid login attempts to block potential attacks. Unlock yours immediately via the ASPnix billing client area: log in at billing.aspnix.com/clientarea.php, navigate to My Services, select the service, and set Control Panel Account Security to Enabl
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How to Change Your Windows Control Panel Password
Update your ASPnix Windows control panel password by logging into the billing system at billing.aspnix.com/clientarea.php. This guide details every step: accessing the client area, navigating to My Services, selecting the hosting package, and setting a new password in the Login Details section. Incl
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How to Change Your Control Panel Password
Learn how to update your ASPnix control panel password through the Client Area with this detailed guide. Follow the exact steps from the original process, plus prerequisites, expanded explanations, security best practices, notes on propagation delays, and troubleshooting tips to maintain secure acce
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Paths to ImageMagick, FFmpeg, Netpbm, and MaxMind GeoIP Databases
Learn the exact server paths for ImageMagick, FFmpeg, Netpbm, and MaxMind GeoIP database files on Windows hosting. These locations are required to run image processing, video transcoding, graphics utilities, and geolocation lookups from your scripts and applications without configuration errors.
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Encrypted or SSL Connections for SQL Server and MySQL
All ASPnix Microsoft SQL Server and MySQL servers support encrypted SSL connections to secure data in transit. Your client, driver, or application must also support encryption. This guide covers configuration for SSMS, Navicat, our management tools, and code examples for ASP.NET, .NET, and PHP devel
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How to Register a New Domain Name
Register a new domain name with ASPnix quickly and easily. This guide provides the direct steps to register, explains post-registration DNS configuration, highlights common pitfalls, and offers practical next steps for getting your site online.
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Explanation of Email Account Options in Windows Control Panel
Learn the purpose and best practices for each option in the Email Account section of the Windows control panel. From mailbox limits and status to service access, greylisting, auto-responders, and forwarding, this guide helps you configure mailboxes correctly and avoid common issues.
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Why the Domain Delete Button Is Greyed Out
The delete button for domains in the control panel is greyed out if the domain serves as a website pointer, hosts a website, or has any email objects assigned such as accounts, forwards, lists, groups, or the email domain itself. These must be removed first. This guide details the reasons, prerequis
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How to Cancel or Close Your Account
Learn the steps to cancel your account or services in the Client Area. Contact our billing team for payment issues or technical support for problems first. Follow the detailed process for each product, use tickets as an alternative, and prepare by backing up your data to ensure a smooth transition.